Eric Lebo in

Eric Lebo

Enthusiast · DISC type i
Customer Services Team Manager at Cambridge University Press & Assessment
📍 Queens, New York, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
10 Years
Current Role
Customer Services Team Manager
Job Level
Middle
Location
Queens, New York, United States
Personality Overview

How Eric shows up

Non-Confrontational
Amiable & Agreeable
Story Driven

Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional. They agree with others often, so exercise caution when relying on their word.

Priorities

Topics Eric cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

5-2022
Customer Services Team Manager
Cambridge University Press & Assessment
10-2019 - 5-2022
Customer Service Supervisor
Progressive Insurance
4-2019 - 10-2019
Onboarding Coach
Progressive Insurance
1-2019 - 4-2019
Resolution Consultant
Progressive Insurance
8-2016 - 5-2017
Home Mortgage Consultant
Wells Fargo
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2009 - 2013
Bachelor's Degree
University of Mount Union
2014 - 2014
Foreign Languages and Literatures
Kursk State University (KSU)
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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