Eric Lebo

Enthusiast
DISC Type : i

Customer Services Team Manager at Cambridge University Press & Assessment

Queens, New York, United States

Overview

Eric has no verified overview

Personality Overview

Non-Confrontational

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Eric has no verified topics they care about

Media Appearances

Eric has no verified media appearances

Work History

5-2022
Customer Services Team Manager at Cambridge University Press & Assessment
10-2019 - 5-2022
Customer Service Supervisor at Progressive Insurance
4-2019 - 10-2019
Onboarding Coach at Progressive Insurance
1-2019 - 4-2019
Resolution Consultant at Progressive Insurance
8-2016 - 5-2017
Home Mortgage Consultant at Wells Fargo

Education

2009 - 2013
Bachelor's Degree from University of Mount Union
2014 - 2014
Foreign Languages and Literatures from Kursk State University (KSU)

More Information

Social Presence :

Prographics :

Exp : 10 Location : Queens, New York, United States Job Level : Middle Designation : Customer Services Team Manager at Cambridge University Press & Assessment
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Insights For Selling To Eric

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Maintain high, positive energy and convey confidence
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eric is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Eric

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Eric move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Eric take some risk or not?

  • They can take some low-probability risks if needed.

You And Eric

Personality Compatibility


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