Eric O'Brien in

Eric O'Brien

Manager of IT Operations at Drexel University
📍 Drexel Hill, Pennsylvania, United States

Eric OBrien is the Manager of IT Operations at Drexel University, a role he grew into after joining the university as an IT Support Specialist. He holds a bachelors degree from Eastern University. Colleagues frequently describe him as exceptionally cheerful, dedicated, helpful, and customer-service oriented, highlighting his positive impact in a technical environment.

Outside of his direct responsibilities, Eric maintains a strong interest in the broader technology landscape. He follows developments from major companies like Google and Comcast, as well as infrastructure leaders such as VMware and APC, showing a commitment to staying current with industry trends and innovations.

His peers consistently emphasize his friendly, calm, and people-centric approach to solving complex technical issues, making him a standout professional in the IT field.

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Current Role
Manager of IT Operations
Location
Drexel Hill, Pennsylvania, United States
Personality Overview
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Priorities

Topics Eric cares about

IT Operations
Manages IT operations within Drexel University's School of Education, showing a focus on maintaining stable and effective technology environments for academic staff.
Customer-Centric Support
Multiple recommendations praise his cheerful demeanor and willingness to go above and beyond, indicating a deep commitment to user satisfaction and support.
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Career

Work history

2-2011
Manager of IT Operations
Drexel University
11-2007
Supervisor of IT Operations
Drexel University
11-2007 - 6-2008
IT Support Specialist
Drexel University
1994 - 2007
Helpdesk Coordinator/IT Support
Delaware County Community College
In the press

Media appearances

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Education
2005 - 2006
Bachelor's degree
Eastern University
Social presence
in

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