Eric Viani in

Eric Viani

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Customer Success Manager at ZoomInfo
📍 Concord, New Hampshire, United States

Eric is a sales and customer success professional with experience in the SaaS industry at ZoomInfo. A former educator with degrees from Trinity College-Hartford and Ohio University, he is described as being naturally curious with outstanding product knowledge. He leverages his background to identify obstacles and explore tailored solutions for clients.

Outside of his professional life, Eric is a rugby enthusiast, a trivia buff, and a world traveler. His passion for travel is also reflected in his previous career, where he worked as a Study Abroad Advisor, helping students gain international experience and significantly increasing program enrollment.

He successfully transitioned his career from higher education and international advising into the tech sales and customer success sector.

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Experience
13 Years
Current Role
Customer Success Manager
Location
Concord, New Hampshire, United States
Personality Overview

How Eric shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Eric cares about

Customer Success
Based on his most recent role as a Customer Success Manager at ZoomInfo, where a recommendation highlighted his exceptional support for customers.
SaaS Sales
Gained experience as a Sales Development Representative at ZoomInfo after completing training in Science-Based Sales© methodology for the SaaS industry.
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Career

Work history

10-2020 - 1-2024
Customer Success Manager
ZoomInfo
12-2019 - 10-2020
Outbound Sales Development Representative
ZoomInfo
5-2019 - 12-2020
Sales Development Representative
ZoomInfo
3-2019 - 5-2019
Sales Trainee
preHIRED
10-2014 - 1-2019
Study Abroad Advisor, Center for International Education and Engagement
Radford University
In the press

Media appearances

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Education
2002 - 2004
Bachelor's degree
Trinity College-Hartford
2008 - 2011
Master's degree
Ohio University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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