Erica is a managed care executive with two decades of experience, currently Director of Operations at Aetna/CVS Health for the Texas and Oklahoma markets. She specializes in translating enterprise strategy into market execution and managing P&L. She holds an MBA and a BS from the University of Houston-Clear Lake.
Erica shows a keen interest in the human dynamics of the modern workplace. She follows thought leadership from sources like Harvard Business Review on topics such as employee well-being, connection, and the challenges of new work environments, reflecting an interest in the people-side of business operations.
She has deep expertise in Medicare Advantage, having progressed from a sales executive to a multi-state operational director.
Read the full overview →They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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