Erica is a managed care executive with two decades of experience, currently Director of Operations at Aetna/CVS Health for the Texas and Oklahoma markets. She specializes in translating enterprise strategy into market execution and managing P&L. She holds an MBA and a BS from the University of Houston-Clear Lake.
Erica shows a keen interest in the human dynamics of the modern workplace. She follows thought leadership from sources like Harvard Business Review on topics such as employee well-being, connection, and the challenges of new work environments, reflecting an interest in the people-side of business operations.
She has deep expertise in Medicare Advantage, having progressed from a sales executive to a multi-state operational director.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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