Erica Robert

Evaluator
DISC Type : Dcs

Senior Vice President of Community Services at Open Sky Community Services

Brookfield, Massachusetts, United States

Overview

Erica has no verified overview

Personality Overview

Thorough Evaluator

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Erica has no verified topics they care about

Media Appearances

Erica has no verified media appearances

Work History

7-2019
Senior Vice President of Community Services at Open Sky Community Services
7-2018 - 7-2019
Vice President of Mental Health Services at Open Sky Community Services
12-2015 - 7-2018
Vice President of Community Services at The Bridge of Central Massachusetts
12-2011 - 12-2015
Director of Adult Mental Health Services at The Bridge of Central Massachusetts
5-2009 - 12-2011
Assistant Director of Service Operations at The Bridge of Central Massachusetts

Education

2006 - 2009
Master of Social Work (MSW) from University of Connecticut School of Social Work
1992 - 1997
Bachelor of Arts (BA) from University of Massachusetts Amherst

More Information

Social Presence :

Prographics :

Exp : 17 Location : Brookfield, Massachusetts, United States Job Level : Leadership Designation : Senior Vice President of Community Services at Open Sky Community Services
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Insights For Selling To Erica

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erica is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Erica

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Erica move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Erica take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Erica

Personality Compatibility


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