Erik Johnson

Critic
DISC Type : C

Director, Global Customer Promise & Post-Order Experience at Wayfair

Boston, Massachusetts, United States

Overview

Erik has no verified overview

Personality Overview

Objective Thinker

Precise

Negotiator

They like to do things independently and don’t look for support from others.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Erik has no verified topics they care about

Media Appearances

Erik has no verified media appearances

Work History

6-2025
Director, Global Customer Promise & Post-Order Experience at Wayfair
1-2024 - 6-2025
Director, Global Customer Promise & Delivery Offerings at Wayfair
8-2022 - 1-2024
Director, Global Transportation Strategy & Performance at Wayfair
6-2015 - 8-2015
Analytics Intern at DraftKings, Inc.
2-2012 - 4-2014
Senior U.S. Economist at IHS Global Insight

Education

2014 - 2016
Master of Business Administration (M.B.A.) from The Tuck School of Business at Dartmouth
2006 - 2010
B.A. from Colby College

More Information

Social Presence :

Prographics :

Exp : 7 Location : Boston, Massachusetts, United States Job Level : Mid-senior Designation : Director, Global Customer Promise & Post-Order Experience at Wayfair
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Insights For Selling To Erik

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Be ready for penetrating questions and critical examination of your pitch
  • Be formal and objective, they will appreciate it more

DONT's

  • Do not use very emotional or colorful language
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erik is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Erik

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Erik move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Erik take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Erik

Personality Compatibility


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