Ewerton Santos in

Ewerton Santos

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Gestor Operacional at Grupo Elo
📍 São Paulo, São Paulo, Brazil

Ewerton Santos is an experienced Customer Experience Manager specializing in digital channels, e-commerce, and sales for major brands like ADIDAS and PEPSICO. Colleagues describe him as innovative, agile, and an engaged leader focused on continuous improvement. He studied Business Management at Senac São Paulo.

Outside of his corporate roles, Ewerton is passionate about technological innovation and its potential to drive growth. He shows a keen interest in community development, even discussing strategies with local government to bring technological advancements to his city of Ribeirão Pires.

He has a specific interest in micro-entrepreneurship, including it as a key part of his professional identity.

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Experience
15 Years
Current Role
Gestor Operacional
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Ewerton shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ewerton cares about

AI in Operations
Recently highlighted how AI is an active part of his operational routine, used to optimize processes, reduce human error, and enhance team productivity.
Digital CX
He has deep experience managing customer service across digital channels, including social media, chat, and e-mail for major global brands like ADIDAS and PEPSICO.
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Career

Work history

4-2025
Gestor Operacional
Grupo Elo
4-2024 - 2-2025
Regional Sales Manager
Thomaz Soluções
5-2021 - 10-2023
Gerente de Consumer Service
Pluris Mídia
1-2019 - 5-2021
Coordenador de CR
Pluris Mídia
12-2017 - 1-2019
Coordenador de Operações Outbound e Inbound
TMKT
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2004 - 2007
Gestão Empresarial
Senac São Paulo
2008 - 2010
Gestão de Qualidade
Universidade Cidade de São Paulo
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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