Ezhil Nanjappan

Questioner
DISC Type : c

Chief Technology Officer at Otis Elevator Co.

Farmington, Connecticut, United States

Overview

Ezhil Nanjappan is the Chief Technology Officer at Otis, where he has worked since 2001. He leads business digital transformation by applying innovative technologies like IoT, mobile applications, and cloud computing to enhance products and services. He holds an MBA from Rensselaer Polytechnic Institute and has a strong background in global IT operations and service transformation.

Ezhil is passionate about fostering STEM education and inspiring young minds. He actively participates in community challenges and workshops, such as Otiss "Made to Move Communities" program and the "Cracking the Code" workshop for Girls For Technology, aiming to help the next generation explore technology and develop new skills.

Unique fact: Ezhil is an accomplished inventor who holds 22 global patents.

Personality Overview

Price-Sensitive

Not Easily Convinced

Cautious & Analytical

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

Industrial IoT
He played a key role in launching the Otis ONE™ IoT service platform and has been a keynote speaker on using IoT and big data for next-generation service.
AI for Mobility
He is excited about applying AI to solve urban mobility challenges and leads a global student competition, "Made to Move Communities, " focused on this topic.
STEM Education
Actively involved in programs to inspire students, such as hackathons and workshops with organizations like Girls For Technology, to close the STEM skills gap.

Media Appearances

Ezhil has no verified media appearances

Work History

3-2022
Chief Technology Officer at Otis Elevator Co.
5-2020
Senior Director, Digital Technology at Otis Elevator Co.
1-2012 - 5-2020
Director IT Systems at Otis Elevator Co.
1-2007 - 12-2012
Group Manager - Global IT Operations at Otis Elevator Co.
1-2001 - 12-2006
Manager - Global IT Operations at Otis Elevator Co.

Education

Master of Business Administration from Rensselaer Business School- The Lally School of Management and Technology
Bachelor’s Degree from Madurai Kamaraj University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Farmington, Connecticut, United States Job Level : Leadership Designation : Chief Technology Officer at Otis Elevator Co.
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Insights For Selling To Ezhil

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ezhil is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Ezhil

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ezhil move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Ezhil take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Ezhil

Personality Compatibility


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