Fabian Gomes in

Fabian Gomes

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Head of Aftersales at BYD Auto Brasil
📍 Santo André, São Paulo, Brazil

Fabian Gomes is the Head of Aftersales at BYD Auto Brasil, with extensive executive experience in the automotive sector at companies like Nissan and Jaguar Land Rover. A graduate of FGV and FEI, he specializes in aftersales, customer service, and strategic planning. Colleagues often describe him as a focused, humane, and inspiring leader.

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Experience
28 Years
Current Role
Head of Aftersales
Job Level
Mid-senior
Location
Santo André, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Fabian cares about

Customer Experience
He led his team at BYD to achieve the prestigious RA1000 certification from Reclame AQUI, recognizing excellence in customer service and satisfaction.
Aftersales Management
His entire career, including leadership roles at Nissan and Jaguar Land Rover, has centered on managing and optimizing aftersales operations for major automotive brands.
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Career

Work history

12-2024
Head of Aftersales
BYD Auto Brasil
7-2023 - 10-2024
Diretor de Pós-Venda
Grupo Urca
6-2023
Sócio proprietário
Eleczen Consultoria Ltda
7-2019 - 9-2022
Aftersales Director
Nissan Motor Corporation
10-2011 - 6-2019
Customer Service Director
Jaguar Land Rover Latin America and Caribbean
In the press

Media appearances

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Education
2007 - 2009
Postgraduate
FGV - Fundação Getulio Vargas
6-1988 - 6-1993
Bachelor of Engineering
FEI
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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