Fabio Maffioletti

Sharpshooter
DISC Type : CD

Head of Engineering at Tidio

Greater Milan Metropolitan Area, Italy

Overview

Fabio is an experienced technology leader with over 17 years in the industry, currently serving as the Head of Engineering at Tidio. He specializes in building and managing high-performing agile teams, with a career that includes leadership roles at Casavo and eBay. He holds a Masters from Politecnico di Milano and is a certified Executive Coach.

He is passionate about fostering collaborative environments through open communication and a supportive culture. Fabio actively explores leadership concepts, such as empowerment over authority, and shares his insights on team dynamics. His past technical blog and recent podcast appearance highlight a deep interest in both technology and leadership philosophy.

Interesting fact: Fabio recently became a certified Executive Coach through a program recognized by the International Coaching Federation, which he described as a transformative journey.

Personality Overview

ROI Driven

Rigorous & Demanding

Thorough Evaluator

They are not always relationship oriented.  They take a lot of pride in personal achievements. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

Agile Methodologies
He has a proven track record of improving team performance, having decreased cycle time by ~60% at Tidio and ~30% at Casavo by implementing Lean and XP best practices.
Engineering Leadership
A frequent topic in his social media posts and was a guest on "The LeadershIT Podcast" to discuss leadership philosophies like dynamic equilibrium.
Executive Coaching
Recently completed an Executive Coach certification, reflecting a deep passion for empowering individuals and fostering professional growth within his teams.

Media Appearances

Fabio has no verified media appearances

Work History

8-2024
Head of Engineering at Tidio
10-2023 - 7-2024
Senior Engineering Manager at Tidio
3-2021 - 8-2023
Head of Engineering at Casavo
2-2020 - 3-2021
Head of Engineering at eBay
2-2018 - 2-2020
Software Engineering Manager at eBay

Education

Executive Coching from EEC - Escuela Europea de Coaching
2004 - 2007
Master degree from Politecnico di Milano

More Information

Social Presence :

Prographics :

Exp : 13 Location : Greater Milan Metropolitan Area, Italy Job Level : Mid-senior Designation : Head of Engineering at Tidio
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Insights For Selling To Fabio

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Hold your ground without indulging in one-upmanship
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Avoid being too verbose
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fabio is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Fabio

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Fabio move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Fabio take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Fabio

Personality Compatibility


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