Fabrizio Navarra in

Fabrizio Navarra

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Client Director at ServiceNow
📍 Milan, Lombardy, Italy

Fabrizio Navarra is a Client Director at ServiceNow specializing in AI, Cloud, and Cybersecurity for the financial services industry. His experience includes several senior sales roles at Microsoft. He holds a Bachelors degree in Business Administration from Università Cattolica del Sacro Cuore.

He is a strong proponent of using AI for practical automation, noting that ServiceNows internal agent handles over 90% of employee requests, almost twice as fast as human agents.

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Experience
18 Years
Current Role
Client Director
Job Level
Mid-senior
Location
Milan, Lombardy, Italy
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Fabrizio cares about

AI-Driven Automation
His posts celebrate ServiceNow's use of AI to automate L1 Service Desk roles and efficiently handle the vast majority of internal employee requests.
IT Service Management
He actively promotes ServiceNow's ITSM platform, highlighting its recognition as a top IT Management Software Product based on user ratings.
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Career

Work history

10-2025
Client Director
ServiceNow
6-2023 - 9-2025
Sr. Account Executive
Microsoft
7-2017 - 6-2023
Sr. Sales Executive
Microsoft
9-2016 - 7-2017
Security Solution Sales Specialist
Microsoft
11-2012 - 8-2016
Sales Excellence Manager
Microsoft
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2002 - 2008
Bachelor degree
Università Cattolica del Sacro Cuore
2008 - 2008
Intesive Business course
UC San Diego
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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