Facundo Avila in

Facundo Avila

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Jefe de Customer Experience at Federada Salud
📍 Santa Fe, Argentina

Facundo Avila is the Head of Customer Experience at Federada Salud, where he specializes in strategic planning to enhance customer loyalty. He leads interdisciplinary teams to develop innovative, data-driven solutions and has a degree in Administration from the Universidad Nacional de Rosario.

He describes himself as being "always in learner mode," demonstrating a passion for continuous professional development. Facundo actively seeks out new knowledge by attending webinars and events focused on customer experience and digital transformation to stay current in his field.

Facundo recently served as a panelist at a university conference, speaking on innovative culture and digital transformation.

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Experience
7 Years
Current Role
Jefe de Customer Experience
Location
Santa Fe, Argentina
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Facundo cares about

Innovative Culture
He was a panelist on "Towards an innovative culture: digital transformation beyond software," and reflects on being an agent of change within his company.
Customer Experience
As the Head of CX, he focuses on designing experiences with real impact and creating simple, valuable solutions for customers.
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Career

Work history

1-2024
Jefe de Customer Experience
Federada Salud
6-2020 - 1-2024
Analista de Customer Experience
Federada Salud
2-2019 - 6-2020
Auxiliar administrativo
Federada Salud
8-2011 - 11-2011
Pasantía
Comuna de Wheelwright
4-2011 - 7-2011
Pasantía
Cooperativa de Obras y Servicios Públicos de Wheelwright Ltda.
In the press

Media appearances

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Education
2012 - 2019
Facultad de Ciencias Económicas y Estadística
Universidad Nacional de Rosario
10-2020 - 11-2020
Diseño de Experiencia: El viaje del cliente
RealCX Academy
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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