Facundo Avila in

Facundo Avila

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Jefe de Customer Experience at Federada Salud
📍 Santa Fe, Argentina

Facundo Avila leads Customer Experience at Federada Salud, where he focuses on strategic planning and data-driven projects to enhance client loyalty. A speaker on digital transformation and innovative culture, he holds a degree in Administration from the Universidad Nacional de Rosario and is passionate about designing impactful user experiences.

Facundo describes himself as being forever in learner mode, reflecting a deep commitment to continuous personal and professional development. He is passionate about being an agent of change within organizations, aiming to overcome obstacles and drive positive transformation.

He is a panelist on the topic of "Towards an innovative culture: digital transformation beyond software. "

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Experience
7 Years
Current Role
Jefe de Customer Experience
Location
Santa Fe, Argentina
Personality Overview

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Priorities

Topics Facundo cares about

Digital Transformation
He participates as a panelist in conferences discussing digital transformation and its role in fostering an innovative corporate culture beyond just software implementation.
Customer Journey Design
His career is centered on designing and improving customer experiences, using interdisciplinary teams to create simple and innovative solutions.
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Career

Work history

1-2024
Jefe de Customer Experience
Federada Salud
6-2020 - 1-2024
Analista de Customer Experience
Federada Salud
2-2019 - 6-2020
Auxiliar administrativo
Federada Salud
8-2011 - 11-2011
Pasantía
Comuna de Wheelwright
4-2011 - 7-2011
Pasantía
Cooperativa de Obras y Servicios Públicos de Wheelwright Ltda.
In the press

Media appearances

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Education
2012 - 2019
Facultad de Ciencias Económicas y Estadística
Universidad Nacional de Rosario
10-2020 - 11-2020
Diseño de Experiencia: El viaje del cliente
RealCX Academy
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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