Fady Stephanos

Questioner
DISC Type : c

Chief Operating Officer at Clubspeed

Los Angeles Metropolitan Area, United States

Overview

Fady Stephanos is the Chief Operating Officer at Clubspeed, specializing in B2B SaaS operations. An ex-Bain consultant with an MBA from UC Berkeleys Haas School of Business, he has a strong background in private equity value creation and leading customer-facing teams to drive high net retention rates.

Fady demonstrates a keen interest in analyzing corporate strategy and leadership within major technology companies. He has authored articles examining the resurgence of Microsoft under Satya Nadella and the strategic challenges and opportunities facing companies like Alphabet Inc.

He successfully led the premier SaaS pricing consultancy, Price Intelligently, through its transition from Paddle to its acquisition by SBI, The Growth Advisory.

Personality Overview

Systematic

Not Easily Convinced

Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

SaaS Pricing Strategy
Led Price Intelligently, a premier SaaS pricing consultancy, at both Paddle and SBI, demonstrating deep expertise in software monetization.
Customer Value
His stated passion is leading customer-facing teams to ensure customers achieve maximum value, a core focus of his career in customer success and professional services.
PE Value Creation
As a Senior VP at Serent Capital, he worked with management teams at portfolio companies on value-creation initiatives to drive measurable revenue and earnings growth.

Media Appearances

Fady has no verified media appearances

Work History

8-2025
Chief Operating Officer at Clubspeed
Managing Director at SBI, The Growth Advisory
Leader of Price Intelligently at Paddle
Chief Delivery Officer at BirchStreet Systems
Senior Vice President at Serent Capital

Education

MBA from University of California, Berkeley, Haas School of Business
B.S from UCLA

More Information

Social Presence :

Prographics :

Exp : 1 Location : Los Angeles Metropolitan Area, United States Job Level : Leadership Designation : Chief Operating Officer at Clubspeed
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Insights For Selling To Fady

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fady is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Fady

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Fady move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Fady take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Fady

Personality Compatibility


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