Fash M.

Questioner
DISC Type : c

Head of IT Service Operations at Alliance Healthcare

Tadworth, England, United Kingdom

Overview

Fash Mofidi is a Director of IT Service Operations with over two decades of experience in IT infrastructure and user services. He is a certified MCSE with expertise in ITIL and Prince 2 methodologies. People who have worked with him describe him as a people-focused, agile-minded, and strategic leader.

Fash is a people-person who is passionate about creating opportunities for others, as seen in his active engagement with recruitment. He also demonstrates a strong commitment to social causes, actively advocating for human rights issues through his social engagement.

He is a passionate advocate for human rights in Iran, using his platform to raise awareness and support for freedom and dignity.

Personality Overview

Systematic

Cautious & Analytical

Price-Sensitive

They prefer to do thorough analysis of any situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

IT Service Operations
His career has centered on leading IT service operations and delivery for major global companies like Alliance Healthcare, Santander, and Roche.
People Management
Identified as a core specialty and consistently highlighted in recommendations, which praise his skills as a line manager, motivator, and leader.
User Experience
His personal summary emphasizes getting the most value for users from their IT infrastructure and providing an excellent user experience.

Media Appearances

Fash has no verified media appearances

Work History

11-2023
Head of IT Service Operations at Alliance Healthcare
12-2021 - 11-2023
Head of IT Service Delivery at Santander Consumer (UK) plc
7-2018 - 12-2021
Global Head of IT Service Management at Roche
4-2017 - 3-2018
Global Head of Services at Stefanini
11-2014 - 4-2017
CIO at Moftech IT Solutions

Education

1999 - 2001
AVCE IT Advanced from Nescot College
2005 - 2005
GCSE from greenshaw

More Information

Social Presence :

Prographics :

Exp : 10 Location : Tadworth, England, United Kingdom Job Level : Mid-senior Designation : Head of IT Service Operations at Alliance Healthcare
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Insights For Selling To Fash

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fash is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Fash

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Fash move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Fash take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Fash

Personality Compatibility


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