Felicia Arnold in

Felicia Arnold

Enthusiast · DISC type i
EVP, Chief Operational Risk Officer at Busey
📍 Cleveland, Ohio, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
21 Years
Current Role
EVP, Chief Operational Risk Officer
Job Level
Leadership
Location
Cleveland, Ohio, United States
Personality Overview

How Felicia shows up

Optimistic
Consensus Focused
Story Driven

They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Priorities

Topics Felicia cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

6-2025
EVP, Chief Operational Risk Officer
Busey
1-2022
SVP, Director of Enterprise & Operational Risk Management
Busey
10-2021 - 1-2022
Sr. Manager, Operational Loss Events
KeyBank
1-2019 - 10-2021
Manager
KeyBank
11-2014 - 9-2021
VP, Operational Risk Officer
KeyBank
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1997 - 2001
Bachelor of Arts
Michigan State University
Education details unavailable
Universidad de Complutense de
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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