Felicia Duffin

Enigma
DISC Type : cid

Process Expert at Elevance Health (Formerly Anthem)

Indianapolis, Indiana, United States

Overview

Felicia has no verified overview

Personality Overview

Friendly Yet Blunt

Hard To Convince

Fast Follower

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Felicia has no verified topics they care about

Media Appearances

Felicia has no verified media appearances

Work History

9-2017
Process Expert at Elevance Health (Formerly Anthem)
8-2015 - 9-2017
Operations Expert at Elevance Health (Formerly Anthem)
1-2007 - 8-2015
e-COB Specialist II/Certification Analyst at Elevance Health (Formerly Anthem)
5-2016
Founder & CEO | Spiritual Life Coach | Beauty & Business Mentor at Felicia Yvette LLC

Education

Bachelor's degree from Indiana University Indianapolis

More Information

Social Presence :

Prographics :

Exp : 18 Location : Indianapolis, Indiana, United States Job Level : Leadership Designation : Process Expert at Elevance Health (Formerly Anthem)
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Insights For Selling To Felicia

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.

DONT's

  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Felicia is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Felicia

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Felicia move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Felicia take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Felicia

Personality Compatibility


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