Felicia Stephenson in

Felicia Stephenson

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Senior Customer Success Analyst at Accenture
📍 Greater Indianapolis, United States

Felicia is an Azure AI Specialist with over six years of experience at Microsoft and Accenture, focusing on cloud adoption and scalable AI solutions. Colleagues describe her as dependable, collaborative, and detail-oriented. She holds a Bachelor of Fine Arts from Marshall University, blending creativity with her technical expertise in cloud architecture.

Drawing from her background in fine arts, Felicia brings a unique, creative perspective to the tech industry. This is highlighted by an honorable mention she received in the Marshall University Holiday Card Competition, showcasing a blend of artistic talent and a detail-oriented approach she applies to her work.

Unique fact: She has a Bachelor of Fine Arts, an uncommon and creative background for a specialist in Azure AI and cloud architecture.

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Experience
7 Years
Current Role
Senior Customer Success Analyst
Location
Greater Indianapolis, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Felicia cares about

Responsible AI
Her work involves leading Azure AI implementations while ensuring alignment with Microsoft's Responsible AI Framework for ethical and transparent outcomes.
Cloud Adoption
She has a proven track record in leading customer success initiatives that drive cloud migration, modernization, and measurable business outcomes for enterprise clients.
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Career

Work history

4-2022 - 7-2025
Senior Customer Success Analyst
Accenture
7-2024 - 6-2025
Azure AI Specialist Lead
Microsoft
10-2019 - 7-2024
Azure Customer Success Account Manager
Microsoft
11-2018 - 4-2022
Senior Business Development Representative
N3 Results (Part of Accenture)
11-2018 - 10-2019
Business Development Representative
Kofax
In the press

Media appearances

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Education
2008 - 2013
Bachelor of Fine Arts (BFA)
Marshall University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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