Felipe Rozas Salinas

Examiner
DISC Type : cs

Jefe Canal Externo de Recuperaciones at Banco Itaú

Chile

Overview

Felipe Rozas Salinas is a seasoned collections administrator with extensive experience in the banking and retail sectors. As the Head of the External Recoveries Channel at Banco Itaú, he specializes in managing external agencies, developing recovery strategies, and leading large teams to meet targets.

Felipe shows an interest in broader economic trends, particularly how financial fluctuations impact family economies. He has a background in Business Administration from the Pontificia Universidad Católica, indicating a strong foundational knowledge of corporate and financial structures.

He has direct experience in implementing predictive software and scoring models to optimize collections management.

Personality Overview

Unexpressive

Tough To Convince

Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They tend to have clarity about their needs and constraints, and are unlikely to over-promise. Being observant comes to them naturally.

Topics They Care About

Debt Recovery
His entire career at Banco Itaú, Santander, and Ricoh has focused on leading collections and recovery departments, making it his core expertise.
Predictive Models
He highlights his direct participation in implementing predictive software and scoring models for collections management in his professional summary.
Large-Scale Leadership
He has a proven track record of managing and directing teams with a staff of 50 to 95 employees to achieve company goals.

Media Appearances

Felipe has no verified media appearances

Work History

12-2017
Jefe Canal Externo de Recuperaciones at Banco Itaú
1-2014 - 12-2017
Jefe Canal Recuperaciones at Santander Consumer Finance
12-2012 - 12-2013
Jefe de Credito y Cobranzas at Ricoh Chile S.A.
5-2010 - 12-2012
Coordinador de cobranzas at NetPag

Education

Education details unavailable from Universidad Santo Tomás
Administracion de Empresas from Pontificia Universidad Catolica

More Information

Social Presence :

Prographics :

Exp : 15 Location : Chile Job Level : N/A Designation : Jefe Canal Externo de Recuperaciones at Banco Itaú
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Insights For Selling To Felipe

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Felipe is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Felipe

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Felipe move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Felipe take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Felipe

Personality Compatibility


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