Carlos Millar serves as the Retail Collections Manager at Itaú Chile, where he applies his background as an Auditor from the Universidad de Santiago de Chile and his Master of Business Administration from Universidad Adolfo Ibáñez. He is responsible for managing judicial and extrajudicial collections for the banks retail division.
Carlos demonstrates significant pride in his companys values and community engagement. He is particularly vocal about Itaús commitment to creating a positive work environment and its role as a sponsor of the Chilean national football championship, a sport he believes unites people.
He is proud that Itaú Chile was the bank that grew the most in Net Promoter Score (NPS) in 2021, reflecting a strong commitment to client satisfaction.