Felipe S. Lucas in

Felipe S. Lucas

Sharpshooter · DISC type CD
Customer Success Specialist at Toast
📍 United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
15 Years
Current Role
Customer Success Specialist
Job Level
Junior
Location
United Kingdom
Personality Overview

How Felipe shows up

Precise But Practical
Thorough Evaluator
Fast But Analytical

More than the product, they care about the effectiveness of the product. They are not focused on building rapport and relationships. They respond better to strong and respectful interactions.

Priorities

Topics Felipe cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

3-2023
Customer Success Specialist
Toast
7-2017 - 3-2023
CUSTOMER RETENTION MANAGEMENT
Stellent Services Corporation (Ireland) Limited
12-2013 - 3-2023
CUSTOMER SERVICE TEAM LEAD / SUPERVISOR
Stellent Services Corporation (Ireland) Limited
10-2013 - 12-2013
CUSTOMER SERVICE SALES SUPPORT
M.L.B Limited
7-2011 - 3-2013
CUSTOMER CARE & TECHNICAL SUPPORT
Stream Global Services
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2001 - 2005
Electronics' Technician
Escola Técnica Santo Inácio
2018 - 2019
Purchasing Fundamentals
IIPMM
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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