Fernanda Flausino

Inquirer
DISC Type : cd

Analista de recursos humanos sênior at Teleperformance

São Paulo, Brazil

Overview

Fernanda Flausino is a Senior HR Analyst at Teleperformance with 17 years of experience specializing in training management, strategic planning, and employee onboarding. Described by colleagues as engaged, responsible, and empathetic, she is committed to developing people and strengthening leadership within her organization.

As a dedicated mother, she is passionate about her family and believes in achieving goals through collective effort, guided by her personal motto, "Juntos somos melhores" (Together we are better). She focuses on creating positive impact and fostering clear communication in all her endeavors.

Interesting fact: Fernanda holds a certification as a "Mestre de diversidade de inclusão" (Master of Diversity and Inclusion).

Personality Overview

Hard To Convince

ROI Conscious

Demanding

They don’t always try to control the conversation but neither do they like yielding it fully.  They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Leadership Development
Actively facilitates workshops on Transformational Leadership and supports training programs designed to cultivate highly effective leaders within her company.
Diversity & Inclusion
Holds a "Master of Diversity and Inclusion" certification and expresses pride in how diversity can fuel corporate success and transform professional journeys.
Corporate Learning
Shows a keen interest in the future of organizational learning, having recently attended an event on Generative AI and Corporate Universities to gain new insights.

Media Appearances

Fernanda has no verified media appearances

Work History

5-2024
Analista de recursos humanos sênior at Teleperformance
1-2013 - 5-2024
Analista de Recursos Humanos Pleno at Teleperformance
6-2011 - 6-2013
Analista de Recursos Humanos Junior at Teleperformance
11-2007 - 10-2008
Supervisor de central de atendimento at Call Tecnologia
3-2006 - 11-2007
Agente de atendimento ao cliente at Call Tecnologia

Education

2-2011 - 8-2013
Curso Superior de Tecnologia (CST) from Sumaré

More Information

Social Presence :

Prographics :

Exp : 17 Location : São Paulo, Brazil Job Level : N/A Designation : Analista de recursos humanos sênior at Teleperformance
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Insights For Selling To Fernanda

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Get to the point quickly instead of spending too much time on pleasantries
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fernanda is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Fernanda

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Fernanda move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Fernanda take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Fernanda

Personality Compatibility


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