Fiona Walters in

Fiona Walters

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CEO, UK & Europe at Serco
📍 United Kingdom

Fiona is the CEO of UK & Europe at Serco, bringing over 20 years of senior leadership experience in developing strategy and driving business development. Previously at G4S, she was Regional CEO for UK & Ireland, leading over 30, 000 people, and Chief Commercial Officer for the Americas. People who have worked with her describe her as passionate, visionary, and ethical.

Fiona is a passionate advocate for diversity and inclusion, with a focus on encouraging more women to build careers in business. Recommendations highlight her reputation as an approachable and fair leader with an open-door policy, who excels at connecting with and motivating her teams to perform at their best.

She has successfully managed business development, sales, and marketing operations across more than 95 countries.

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Experience
33 Years
Current Role
CEO, UK & Europe
Job Level
Leadership
Location
United Kingdom
Personality Overview

How Fiona shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Fiona cares about

Public Service Impact
Her current role focuses on delivering critical government services, and she has stated her belief that her work contributes to making societies safer.
Women in Business
She is a vocal advocate for advancing women in the workplace and has led initiatives to improve the recruitment and promotion of female employees.
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Career

Work history

3-2026
CEO, UK & Europe
Serco
5-2022 - 7-2025
Regional CEO, UK & Ireland
G4S
9-2021 - 5-2022
EVP, Sales & Marketing, International and President, G4S Secure Solutions International
Allied Universal
9-2018 - 9-2021
EVP/Chief Commercial Officer - Americas and President, G4S Secure Solutions Int'l
G4S
10-2015 - 8-2018
Chief Corporate Development Officer, G4S Americas
G4S
In the press

Media appearances

Serco appoints Fiona Walters as UK & Europe CEO. Featured in PeopleMatters Global
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Fiona Walters takes over as Serco’s UK & Europe CEO. Featured in ADS Advance
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Education
1995 - 1996
Company Direction
Institute of Directors (IoD)
Strategic Leadership Program
Roffey Park Institute
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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