Florence Santos

Evaluator
DISC Type : csd

Account Manager at Digital Partner (Nearshore Salesforce Partner)

El Salvador

Overview

Florence Santos is an Account Manager at Digital Partner, where she leverages her international marketing background from the Universidad de El Salvador to help clients succeed within the Salesforce ecosystem. She focuses on digital transformation, CRM strategy, and building long-term business development partnerships to drive measurable growth for organizations.

Passionate about innovation and cloud solutions, Florence is dedicated to understanding client needs and identifying opportunities for creating more connected workflows. She is interested in major tech companies like Microsoft and IBM and is always open to connecting with professionals who share her enthusiasm for technology and marketing.

She holds a C1 Advanced certification in English and is actively aspiring to become a Salesforce Administrator.

Personality Overview

Thorough Evaluator

Quality Focused

Fast But Analytical

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Salesforce Ecosystem
Her entire role revolves around helping businesses unlock the potential of Salesforce, and she frequently posts about Salesforce partnerships and delivery strategies.
Digital Transformation
Her professional summary and headline highlight her passion for digital transformation and helping organizations achieve smarter, more connected workflows through technology.
Nearshore Partnerships
She works for a Nearshore Salesforce Partner and promotes the benefits of using nearshore experts for faster and higher-quality project delivery.

Media Appearances

Florence has no verified media appearances

Work History

4-2025
Account Manager at Digital Partner (Nearshore Salesforce Partner)
5-2024 - 7-2024
Administrative Assistant at Banco Central de Reserva
3-2023 - 9-2023
Administrative Assistant at Banco de Fomento Agropecuario

Education

2-2017 - 5-2024
International Marketing from Universidad de El Salvador

More Information

Social Presence :

Prographics :

Exp : 1 Location : El Salvador Job Level : Middle Designation : Account Manager at Digital Partner (Nearshore Salesforce Partner)
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Insights For Selling To Florence

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Florence is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Florence

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Florence move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Florence take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Florence

Personality Compatibility


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