Forrest Burnson in

Forrest Burnson

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Retention Marketing Manager at Qwick
📍 Chattanooga, Tennessee, United States

Forrest is a digital marketing professional specializing in retention, CRM technology, and lifecycle automation. An ex-journalist with a Masters from The University of Texas at Austin, he blends data reporting and storytelling to optimize customer journeys for major brands. He currently serves as a Retention Marketing Manager at Qwick.

Outside of his marketing career, Forrest maintains a strong passion for the craft of journalism, with a focus on compelling storytelling and in-depth reporting. This interest was cultivated during his time as a journalist and continues to inform his professional work.

As a graduate student, he was the project manager for a multimedia report that won the 2014 Online News Association award for Best Student Project.

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Experience
13 Years
Current Role
Retention Marketing Manager
Job Level
Middle
Location
Chattanooga, Tennessee, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Forrest cares about

Retention Marketing
His current and previous roles are focused on retention marketing, managing email, and SMS communications to enhance customer loyalty and journeys.
CRM & Automation
His expertise lies in CRM technology and lifecycle automation, with deep knowledge of various email marketing and CRM platforms like Klaviyo.
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Career

Work history

3-2025
Retention Marketing Manager
Qwick
10-2023 - 3-2025
Retention Marketing Manager
Gigpro
10-2021 - 10-2023
CRM Marketing Manager
Pangaea
4-2019 - 9-2021
Senior Specialist, CRM & Email
Tinuiti
4-2017 - 4-2019
Specialist, CRM & Email
Tinuiti
In the press

Media appearances

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Education
M.A.
The University of Texas at Austin
B.A.
The University of the South
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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