Forrest Gamba
Login to view DISC.Forrest Gamba is a Client Care Leader with over a decade of experience in the e-commerce sector, specializing in customer experience and retention. He has a proven track record of managing teams, enhancing CX software like Gorgias and Zendesk, and is a graduate of Birmingham-Southern College.
He has a passion for continuous learning, attending refresher courses and reviewing insights from industry leaders like Gartner to stay current. He enjoys collaborating with other e-commerce professionals to discuss the trade.
At John Hardy, he successfully maintained a customer satisfaction rating of over 90% during a period of 30% year-over-year business growth.
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DISC behavioral profile
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