Frances is the Commercial Growth Operations Director at Amwell, with extensive experience in driving revenue growth and operational excellence. A graduate of Dublin Business School, she specializes in CRM, analytics, and data insights, having previously held senior roles at IBM and SilverCloud Health.
She is passionately interested in how digital technology is transforming business interactions. A recent personal experience highlighted her deep appreciation for empathy and the comfort that comes from human connection and support from colleagues during significant life events.
She established and led the entire Growth Operations function at SilverCloud Health, playing a pivotal role in its successful acquisition by Amwell.
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