Francesca Mazzilli in

Francesca Mazzilli

Energizer · DISC type I
Senior Customer Service Coordinator at GradCity
📍 Greater Milan Metropolitan Area, Italy

Francesca is an experienced coordinator with a background in program management, customer service, and project management. She has successfully managed on-site service programs, revamped e-commerce platforms, and developed e-learning courses. She holds a Bachelors degree from IULM University and was recognized as Freight Farms "Unsung Hero" for her contributions.

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Experience
9 Years
Current Role
Senior Customer Service Coordinator
Location
Greater Milan Metropolitan Area, Italy
Personality Overview

How Francesca shows up

Informal
Imaginative
Big Picture Person

Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships. They are naturally enthusiastic, so take their promise with a pinch of salt.

Priorities

Topics Francesca cares about

Program Management
Demonstrated by her role at Freight Farms, where she shaped and managed the "Grown" on-site farming service from the ground up.
Customer Experience
Her career includes roles as a Senior Customer Service Coordinator and providing extensive customer support, indicating a focus on user satisfaction.
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Career

Work history

7-2024 - 3-2025
Senior Customer Service Coordinator
GradCity
9-2023 - 9-2024
Customer Service Coordinator
GradCity
10-2021 - 1-2023
Associate Project Manager
HZ
4-2018 - 7-2021
Program Coordinator
Freight Farms
7-2017 - 3-2018
Office Manager
Freight Farms
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2010 - 2013
Bachelor's degree
IULM University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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