Francesca York is a Customer Experience Manager at CenterPoint Energy, where she oversees the entire customer lifecycle. She holds a Bachelors from Tennessee State University and a Doctor of Chiropractic from Texas Chiropractic College, and serves as a committee Vice Chair for the SGA Natural Gas Association.
Francesca maintains a strong connection to her professional field and alma mater, showing interest in The Customer Experience Company and Tennessee State University. This reflects a blend of ongoing professional development and a lasting appreciation for her educational roots.
Her unique career path includes earning a Doctor of Chiropractic before moving into the customer experience field.
Francesca York
Customer Experience Manager at CenterPoint Energy
Houston, Texas, United States
Overview
Topics They Care About
Customer Lifecycle
Her role at CenterPoint Energy involves managing every customer interaction from start to finish, ensuring a consistent and positive experience.
Natural Gas Industry
She is actively involved in the industry, evidenced by her role as a committee Vice Chair at the SGA Natural Gas Association.
Chiropractic Health
She holds a Doctor of Chiropractic degree from Texas Chiropractic College, indicating a deep background and expertise in this area of healthcare.
Media Appearances
Francesca has no verified media appearances
Work History
11-2012
Customer Experience Manager at CenterPoint Energy
8-2006 - 11-2012
Customer Service Supervisor at CenterPoint Energy
Education
Bachelor's degree from Tennessee State University
Doctor of Chiropractic from Texas Chiropractic College
More Information
Social Presence :
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Exp : 19
Location : Houston, Texas, United States
Job Level : Middle
Designation : Customer Experience Manager at CenterPoint Energy
