Francesca York

Francesca York is a Customer Experience Manager at CenterPoint Energy, where she oversees the entire customer lifecycle. She holds a Bachelors from Tennessee State University and a Doctor of Chiropractic from Texas Chiropractic College, and serves as a committee Vice Chair for the SGA Natural Gas Association.

Francesca maintains a strong connection to her professional field and alma mater, showing interest in The Customer Experience Company and Tennessee State University. This reflects a blend of ongoing professional development and a lasting appreciation for her educational roots.

Her unique career path includes earning a Doctor of Chiropractic before moving into the customer experience field.