Franco Custodio

Observer
DISC Type : ic

Technical Support Engineer at ServiceNow

San Diego, California, United States

Overview

Franco has no verified overview

Personality Overview

Example Seeker

Curious

Assertive

They are likely to ask many questions and look heavily for supporting information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Franco has no verified topics they care about

Media Appearances

Franco has no verified media appearances

Work History

5-2013
Technical Support Engineer at ServiceNow
2-2013 - 6-2013
System Administrator at City of Imperial Beach
9-2006 - 5-2013
SR. Service Technician at CareFusion
5-2000 - 5-2006
Information Technology Specialist / Electronic Technician at United States Navy
Site Reliability Engineer at ServiceNow

Education

2010 - 2012
Bachelor's degree from National University
Associate of Science - AS from Coleman College

More Information

Social Presence :

Prographics :

Exp : 25 Location : San Diego, California, United States Job Level : Mid-senior Designation : Technical Support Engineer at ServiceNow
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Insights For Selling To Franco

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Build rapport, it will come handy to handle hard questions later
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Franco is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Franco

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Franco move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Franco take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Franco

Personality Compatibility


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