Frank Sessa

Questioner
DISC Type : c

Solution Consultant at Nextiva

New York City Metropolitan Area, United States

Overview

Frank Sessa is a Senior Solutions Architect with over 30 years of experience in telecommunications and cloud communications. He specializes in translating complex business problems into practical UCaaS and CCaaS solutions, bridging legacy on-premise platforms with modern cloud ecosystems. He holds a certification in "Generative AI for Business Leaders".

He believes the most successful technology evaluations are grounded in what will work in the real world, considering constraints like identity, networking, security, and integrations early in the process.

His strength is in discovery and solution shaping, ensuring that technology investments deliver measurable business outcomes and are supportable operationally.

Personality Overview

Systematic

Price-Sensitive

Cautious & Analytical

They prefer to fully evaluate every situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Solution Feasibility
His posts emphasize that solutions must be practical and grounded in real-world constraints like legacy systems, staffing, and existing processes to be successful.
UCaaS & CCaaS
His entire career and current expertise are centered around designing and implementing modern unified communications and contact center as a service ecosystems.
Communicating Economic Value
He believes that serious conversations with stakeholders must revolve around the clear economic value and operational improvements a solution will bring.

Media Appearances

Frank has no verified media appearances

Work History

6-2024 - 11-2025
Solution Consultant at Nextiva
3-2017 - 9-2023
Solutions Architect at ConvergeOne
9-2004 - 2-2017
Systems Engineer at Carousel Industries
1-2004 - 8-2004
Sr. Sales Engineer at Total Communications
3-2002 - 12-2003
Sr. Sales Engineer at Expanets

Education

1980 - 1982
Associate's degree from Norwalk State Technical College

More Information

Social Presence :

Prographics :

Exp : 27 Location : New York City Metropolitan Area, United States Job Level : N/A Designation : Solution Consultant at Nextiva
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Insights For Selling To Frank

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Frank is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Frank

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Frank move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Frank take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Frank

Personality Compatibility


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