Frederico Sousa Pinto in

Frederico Sousa Pinto

Login to view DISC.
Head of Customer Success at Signal AI
📍 Lisbon, Portugal

Frederico is the Head of Customer Success at Signal AI, leveraging over 10 years of experience in the SaaS industry. He focuses on driving measurable client growth, retention, and expansion. Colleagues and clients describe him as knowledgeable, collaborative, and diligent, with a solutions-focused approach.

He was invited to serve on the 2019 Ecotrophelia Portugal Jury, representing his companys leadership in innovation.

Read the full overview →
Experience
14 Years
Current Role
Head of Customer Success
Job Level
Mid-senior
Location
Lisbon, Portugal
Personality Overview

How Frederico shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Frederico cares about

AI in Communications
He actively promotes Signal AI's role in redefining what AI can do for Communications and PR teams, highlighting new product launches and partnerships in the space.
Customer Success
His entire career is built around customer value. He is passionate about developing scalable frameworks to enhance client growth, retention, and business impact.
+4 more topics Login to view topics
Career

Work history

4-2025
Head of Customer Success
Signal AI
10-2023 - 4-2025
Manager
Signal AI
10-2021 - 4-2025
Senior CSM
Signal AI
3-2019 - 9-2021
Strategic Account Director
GlobalData Plc
6-2016 - 3-2019
Senior Account Manager
GlobalData Plc
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2009 - 2010
Post-Graduation
INP - Instituto Superior de Novas Profissões
2006 - 2009
Bachelor's Degree
INP - Instituto Superior de Novas Profissoes
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Nishmitha D’sa
Nishmitha D’sa
Senior Talent Acquisition Specialist, Americas
Hays
 Gahan Fishburne
Gahan Fishburne
Orthopaedic Sales Manager
DJO Surgical
 Dan Scott
Dan Scott
Principal Recruitment Partner
Hays
 John Partlow
John Partlow
IT Procurement Manager
Semrush
Unlock the full playbookSee exactly how to sell to Frederico. Free, 10 seconds.