Gabrielle Carvalho

Inquirer
DISC Type : cd

Customer Experience at ISA Saúde

São Paulo, Brazil

Overview

Gabrielle Carvalho is a Customer Experience and Project Management professional with 8 years of experience. Described by colleagues as helpful, attentive, and highly competent, she has managed complex infrastructure and cybersecurity projects. She now leverages technology and AI to enhance the patient journey at ISA Saúde.

Gabrielle is dedicated to continuous growth, currently pursuing a post-graduate degree in Customer Relationship Management from Senac. She values personal and professional evolution, celebrating milestones and the challenges overcome to achieve them. She is always open to learning new things.

She lives by the philosophy that with enough organization, even small fish can intimidate a shark.

Personality Overview

ROI Conscious

Demanding

Judgemental

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

CX in Healthcare
Her current role at ISA Saúde focuses on improving the patient and family journey in home care through modern processes, technology, and Artificial Intelligence.
Complex Project Management
Managed projects involving infrastructure, cybersecurity, and strategic partnerships with major companies like Microsoft, handling over 30 client portfolios simultaneously.
Strategic Process Improvement
Has experience implementing processes from scratch to drive strategic improvements and successfully led a project to achieve ISO 9001 certification.

Media Appearances

Gabrielle has no verified media appearances

Work History

1-2026
Customer Experience at ISA Saúde
11-2021 - 9-2025
Analista PMO e Customer Service at FT Consult
8-2017 - 7-2021
Estagiária e Analista PMO at Sistran

Education

4-2025 - 4-2026
Pós-graduação Lato Sensu - Especialização from Senac
2016 - 2019
Bacharelado from Uninove - Universidade Nove de Julho

More Information

Social Presence :

Prographics :

Exp : 7 Location : São Paulo, Brazil Job Level : N/A Designation : Customer Experience at ISA Saúde
URL has been copied!

Insights For Selling To Gabrielle

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Be crisp while making the pitch
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gabrielle is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Gabrielle

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Gabrielle move?

  • Their decision making speed is somewhere in the middle.
  • Can Gabrielle take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Gabrielle

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.