Gergely Siklósi in

Gergely Siklósi

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Americas Business Customer Service Regional Lead at Wise
📍 Budapeste, Budapeste, Hungria

Gergely is a customer service leader at Wise, managing the Americas region. With a background in servant leadership, he has extensive experience leading cross-regional teams in EMEA, Latin America, and the MEA. He holds a Master of Arts from Andrássy University Budapest and specializes in scaling customer support ecosystems and enhancing customer experience.

Based on his professional interests and certifications, he appears to value flexible work environments and leading teams from afar. His social media activity suggests an appreciation for travel and working from different locations, particularly warmer climates, which aligns with his focus on remote leadership.

Unique fact: Gergely has unique experience building and managing customer service teams for emerging currencies in both Latin America and the Middle East & Africa.

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Experience
13 Years
Current Role
Americas Business Customer Service Regional Lead
Job Level
Mid-senior
Location
Budapeste, Budapeste, Hungria
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Gergely cares about

Global CS Operations
He has a strong operational background managing customer service teams across diverse regions including the Americas, EMEA, Latin America, and the Middle East & Africa.
Servant Leadership
His professional summary explicitly mentions a "servant leadership background" as a core component of his management style and experience.
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Career

Work history

8-2025
Americas Business Customer Service Regional Lead
Wise
7-2024 - 8-2025
Head of Quality
Wise
6-2021 - 7-2024
LatAm & MEA Customer Support Regional Lead
Wise
6-2021 - 7-2024
LatAm & MEA Consumer Customer Support Regional Lead
Wise
7-2018 - 5-2021
Global Customer Experience Leader
Roche
In the press

Media appearances

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Education
2015 - 2017
Master of Arts (M.A.)
Andrássy University Budapest
2009 - 2012
Bachelor's degree
Eötvös Loránd University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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