Gilmar Santos

Questioner
DISC Type : c

Gerente de pós-vendas at KIA Brisa

Brazil

Overview

Gilmar Santos is a dedicated After-Sales Manager at KIA Brisa with a long-standing career at the company. He has progressively advanced from technical and warranty roles to his current leadership position. He holds a degree from Facisa BH and is actively involved in building and developing his team.

His interests extend across the automotive industry, including major brands like Volkswagen and auction platforms such as Superbid Exchange. Gilmar expresses gratitude for his achievements and professional recognition, reflecting a value placed on appreciation and personal growth.

Gilmars entire career has been a story of upward mobility within a single company, KIA Brisa.

Personality Overview

Systematic

Cautious & Analytical

Not Easily Convinced

They prefer to do thorough analysis of any situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Career Progression
He has grown from a technical role to After-Sales Manager all within KIA Brisa and publicly expresses gratitude for professional recognition.
Team Development
Actively recruits for his department, sharing job opportunities for roles like stockists to build a strong after-sales team.
Automotive After-Sales
His entire career has been dedicated to the after-sales sector of the auto industry, from warranty and parts to service management.

Media Appearances

Gilmar has no verified media appearances

Work History

2-2023
Gerente de pós-vendas at KIA Brisa
8-2021 - 2-2023
Supervisor de pós vendas at KIA Brisa
11-2018 - 8-2021
Supervisor de peças at KIA Brisa
12-2016 - 11-2018
Consultor técnico at KIA Brisa
1-2014 - 12-2016
Garantia at KIA Brisa

Education

2019 - 2021
Graduação from Facisa bh

More Information

Social Presence :

Prographics :

Exp : 16 Location : Brazil Job Level : N/A Designation : Gerente de pós-vendas at KIA Brisa
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Insights For Selling To Gilmar

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasise more on facts and measurable benefits
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gilmar is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Gilmar

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Gilmar move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Gilmar take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Gilmar

Personality Compatibility


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