Ginger Henderson

Observer
DISC Type : ic

Director; Cybersecurity Governance, Risk & Compliance at Truist

Charlotte, North Carolina, United States

Overview

Ginger Henderson is the Director of Cybersecurity Governance, Risk & Compliance at Truist, focusing on enhancing security frameworks and managing third-party risk. A certified Six Sigma Master Black Belt with degrees from Texas State University, her career is marked by leadership in operational risk and process improvement at major financial institutions like Bank of America.

Described by colleagues as a gifted and innovative leader, Ginger possesses a unique talent for refining business processes to achieve peak performance and operational excellence.

She has successfully delivered nine large-scale Business Process Management implementations using Appian and Pega platforms.

Personality Overview

Assertive

Value Driven

Example Seeker

They are generally good communicators and can be hard to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Cybersecurity GRC
Leads Governance, Risk, and Compliance at Truist, focusing on strengthening frameworks, third-party risk, and vulnerability management.
Process Automation
Has extensive experience delivering large-scale Business Process Management (BPM) solutions and driving operational excellence through automation.
Operational Risk
Held senior leadership roles in global compliance and operational risk at Bank of America, overseeing complex business processes.

Media Appearances

Ginger has no verified media appearances

Work History

5-2022
Director; Cybersecurity Governance, Risk & Compliance at Truist
2018 - 6-2022
SVP; Global Compliance & Operational Risk Leader at Bank of America
2016 - 2018
SVP; Risk Leader / Enterprise Process Oversight at Bank of America
2013 - 2016
SVP; Business Process Management (BPM) Strategy & Process Architecture at Bank of America
2011 - 2013
SVP; Senior Change Manager at Bank of America

Education

1998 - 2000
MS from Texas State University
1993 - 1998
BS from Texas State University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Charlotte, North Carolina, United States Job Level : Mid-senior Designation : Director; Cybersecurity Governance, Risk & Compliance at Truist
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Insights For Selling To Ginger

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Invite them for a social do but don’t rely solely on the relationship
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ginger is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Ginger

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Ginger move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Ginger take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Ginger

Personality Compatibility


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