Sherry Graziano in

Sherry Graziano

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Head of Digital, Client Experience and Marketing at Truist
📍 Charlotte, North Carolina, United States

Sherry Graziano is the EVP, Head of Digital, Client Experience and Marketing at Truist, where she leads over 900 teammates. She focuses on integrating technology with human touch to drive client relationships and business growth. Colleagues describe her as knowledgeable, motivated, and a great team player. She holds a Bachelors from the University of Florida and a Masters from Rollins College.

Outside of work, Sherry is actively involved in her community. She participates in charity events like the "Battle of the Banks" pickleball challenge and supports youth development through organizations like First Tee. Her interests include golf, which she connects to lessons in resilience and relationships, and fostering community impact through friendly competition and purpose-driven events.

She was recently honored as one of Ragan’s Top Women in Marketing for the Class of 2026.

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Experience
14 Years
Current Role
Head of Digital, Client Experience and Marketing
Job Level
Mid-senior
Location
Charlotte, North Carolina, United States
Personality Overview

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Priorities

Topics Sherry cares about

Digital Client Experience
Leads the strategy for how millions of clients interact with Truist's brand digitally, emphasizing a blend of technology and personalized care to build loyalty.
Financial Innovation
Drives transformation in banking, leading her team to earn accolades such as "Best in Class" in Javelin Strategy & Research’s 2026 Online Banking Scorecard.
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Career

Work history

10-2023
Head of Digital, Client Experience and Marketing
Truist
5-2022 - 10-2023
Head of Digital Banking and Contact Centers
Truist
1-2021 - 5-2022
Head of Digital Commerce
Truist
5-2018 - 12-2019
SVP, Mortgage Transformation
SunTrust
9-2016 - 5-2018
GVP, Campus Site Leader
SunTrust Mortgage
In the press

Media appearances

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Education
2008 - 2010
Masters
Rollins College
1998 - 2002
Bachelors
University of Florida
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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