Giselle Serra in

Giselle Serra

Balancer · DISC type S
CX Customer Contact Center - FCSD at Ford Argentina
📍 Argentina

Giselle Serra has built a comprehensive career at Ford Argentina, with experience spanning from finance and administrative control to company fleet supervision. She currently focuses on customer relations in the CX Customer Contact Center for the Ford Customer Service Division and holds a degree as a Public Accountant from UBA.

She is passionate about fostering greater female participation in the automotive sector. Giselle is an active member of MIAA (Mujeres de la Industria Automotriz Argentina), where she collaborates on initiatives to support and advance womens professional development within the industry.

Her dedicated involvement with MIAA demonstrates a strong commitment to driving diversity and inclusion in her field.

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Experience
10 Years
Current Role
CX Customer Contact Center - FCSD
Location
Argentina
Personality Overview

How Giselle shows up

Process-Oriented
Formal Mannered
Empathetic

They are comfortable taking a long term view. They are polite and respectful but practical. Even if it takes time, they prefer following the process.

Priorities

Topics Giselle cares about

Women in Automotive
An active member of MIAA (Mujeres de la Industria Automotriz Argentina), working on initiatives to support and advance women in the industry.
Customer Experience
Her current role is in the CX Customer Contact Center at Ford, directly focusing on customer-facing service and support.
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Career

Work history

7-2019
CX Customer Contact Center - FCSD
Ford Argentina
11-2017 - 6-2019
Company Fleet Supervisor - FCSD
Ford Argentina
7-2015 - 11-2017
Administrative Controller - Finance
Ford Argentina
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Contador Publico
UBA
Social presence
in
Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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