Gleison Souza

Evaluator
DISC Type : Csd

Especialista de Sinistros at Zurich Insurance Company Ltd

São Paulo, São Paulo, Brazil

Overview

Gleison Souza is a Claims Coordinator at Zurich Insurance with over 15 years of experience in people management. He focuses on customer experience, process management, and auditing. Gleison holds a degree in Production Engineering from Universidade Nove de Julho.

He is an avid learner, passionate about contributing to peoples development and sharing knowledge. His commitment to self-improvement is evident through recently completed courses in critical thinking, accountability, and the future of work, reflecting a deep interest in personal growth.

Unique fact: Gleison has a strong focus on ethical practices, aiming to serve society in a just manner and build sustainable, mutually beneficial business relationships.

Personality Overview

Thorough Evaluator

Hard To Convince

Quality Focused

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

People Development
Has over 15 years of experience in people management and is fascinated with contributing to the professional growth of individuals and teams.
Customer Experience
Cultivates a customer-centric philosophy focused on anticipating and satisfying client needs to create long-term value.
Process Management
His role and expertise include a focus on managing and auditing business processes for efficiency and quality.

Media Appearances

Gleison has no verified media appearances

Work History

4-2019 - 7-2020
Especialista de Sinistros at Zurich Insurance Company Ltd
4-2018 - 7-2020
Coordenador de Sinistros at Zurich Insurance Company Ltd
8-2013
Supervisor de Seguros at Zurich Insurance Company Ltd

Education

Bacharelado from Uninove - Universidade Nove de Julho
Education details unavailable from Centro Universitário de Belo Horizonte

More Information

Social Presence :

Prographics :

Exp : 12 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Especialista de Sinistros at Zurich Insurance Company Ltd
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Insights For Selling To Gleison

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Don’t focus on relationship, focus purely on the merit of your product
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gleison is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Gleison

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Gleison move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Gleison take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Gleison

Personality Compatibility


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