Glenn Bloom

Questioner
DISC Type : c

Sr. Account Executive at illuma at Illuma

Natick, Massachusetts, United States

Overview

Glenn Bloom is a Senior Account Executive at Illuma, specializing in real-time voice authentication and fraud prevention for financial institutions. His expertise is built on roles at Microsoft and Nuance, focusing on conversational AI solutions. He holds a Bachelor of Business Administration from Northeastern University.

Based on his time attending college in Boston, Glenn may enjoy the citys culture and potentially follows local sports.

During his time at Nuance Communications, he consistently over-achieved his annual sales quota.

Personality Overview

Value Seeker

Systematic

Cautious & Analytical

They prefer to analyze every situation thoroughly.
  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Voice Authentication
His current role at Illuma and past experience focuses on voice biometrics and authentication technology for fraud prevention in the financial sector.
Conversational AI
Has deep expertise in Natural Language Understanding (NLU) based voice and digital solutions for enterprise contact centers from his time at Microsoft and Nuance.
Credit Union Tech
His current company, Illuma, focuses on providing security and authentication solutions specifically for Credit Unions and Community Banks.

Media Appearances

Glenn has no verified media appearances

Work History

9-2024 - 12-2024
Sr. Account Executive at illuma at Illuma
6-2022 - 9-2024
Sr. Account Executive - Contact Center Solution Sales at Microsoft
1-2017 - 6-2022
Enterprise Division Senior Account Manager at Nuance Communications
6-2010 - 1-2017
Account Manager, Strategic Accounts at Nuance Communications

Education

Bachelor of Business Administration - BBA from Northeastern University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Natick, Massachusetts, United States Job Level : N/A Designation : Sr. Account Executive at illuma at Illuma
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Insights For Selling To Glenn

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Back up any claims with data and numbers
  • Emphasise more on facts and measurable benefits

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Glenn is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Glenn

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Glenn move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Glenn take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Glenn

Personality Compatibility


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