Gorden Wessel in

Gorden Wessel

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Senior Director IT Service Operations and Support at Kardex
📍 Bellheim, Rhineland-Palatinate, Germany

Gorden is a senior IT leader with over 30 years of experience in global service delivery, transformation, and outsourcing. He excels at optimizing IT services and has a background from Bergische Universität Wuppertal. Colleagues describe him as having in-depth knowledge, being highly supportive, and a great human being.

He has a keen interest in modern leadership and technology, holding certifications in OKR for goal setting and in Digital Twins.

Unique fact: In 2025, Gorden led a major project to migrate 2, 900 clients to Windows 11 and standardize over 330 applications for Kardex globally within seven months.

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Experience
33 Years
Current Role
Senior Director IT Service Operations and Support
Job Level
Senior
Location
Bellheim, Rhineland-Palatinate, Germany
Personality Overview

How Gorden shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gorden cares about

IT Service Transformation
He has a long track record of spearheading the transformation of global IT services and driving continuous improvement efforts.
Strategic Outsourcing
He has deep expertise in managing large-scale outsourcing projects, including a significant second-generation deal valued at 32 million CHF.
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Career

Work history

10-2024
Senior Director IT Service Operations and Support
Kardex
7-2018 - 10-2024
Head of End User Services
Omya
4-2017 - 5-2018
Account Delivery Leader
DXC Technology
9-2016 - 3-2017
Account Delivery Leader
Hewlett Packard Enterprise
8-2014 - 8-2016
Account Delivery Executive
Hewlett Packard Enterprise
In the press

Media appearances

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Education
Diplom
Bergische Universität Wuppertal
1985 - 1988
Industriekaufmann
Mannesmann Demag Fördertechnik GmbH
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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