Gorden Wessel

Evaluator
DISC Type : Cds

Senior Director IT Service Operations and Support at Kardex

Bellheim, Rhineland-Palatinate, Germany

Overview

Gorden is a senior IT leader with over 30 years of experience in global service delivery, transformation, and outsourcing. He excels at optimizing IT services and has a background from Bergische Universität Wuppertal. Colleagues describe him as having in-depth knowledge, being highly supportive, and a great human being.

He has a keen interest in modern leadership and technology, holding certifications in OKR for goal setting and in Digital Twins.

Unique fact: In 2025, Gorden led a major project to migrate 2, 900 clients to Windows 11 and standardize over 330 applications for Kardex globally within seven months.

Personality Overview

Thorough Evaluator

Quality Focused

Fast But Analytical

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

IT Service Transformation
He has a long track record of spearheading the transformation of global IT services and driving continuous improvement efforts.
Strategic Outsourcing
He has deep expertise in managing large-scale outsourcing projects, including a significant second-generation deal valued at 32 million CHF.
Leadership & Goal Setting
Holds a certification in OKR - Leadership and Goal Setting and is consistently praised in recommendations for his leadership and support.

Media Appearances

Gorden has no verified media appearances

Work History

10-2024
Senior Director IT Service Operations and Support at Kardex
7-2018 - 10-2024
Head of End User Services at Omya
4-2017 - 5-2018
Account Delivery Leader at DXC Technology
9-2016 - 3-2017
Account Delivery Leader at Hewlett Packard Enterprise
8-2014 - 8-2016
Account Delivery Executive at Hewlett Packard Enterprise

Education

Diplom from Bergische Universität Wuppertal
1985 - 1988
Industriekaufmann from Mannesmann Demag Fördertechnik GmbH

More Information

Social Presence :

Prographics :

Exp : 33 Location : Bellheim, Rhineland-Palatinate, Germany Job Level : Senior Designation : Senior Director IT Service Operations and Support at Kardex
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Insights For Selling To Gorden

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gorden is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Gorden

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Gorden move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Gorden take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Gorden

Personality Compatibility


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