Graham Mattacks

Examiner
DISC Type : cs

Global Advanced Service Manager - Upgrades at Signode

United Kingdom

Overview

Graham has no verified overview

Personality Overview

Late Adopter

Process Oriented

Unexpressive

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Graham has no verified topics they care about

Media Appearances

Graham has no verified media appearances

Work History

12-2025
Global Advanced Service Manager - Upgrades at Signode
6-2018 - 6-2020
Senior Service Manager at Signode Global Wrapping
5-2000
European Advanced Service Manager at Signode
5-2000 - 6-2018
UK & IE After Sales Manager & Global Support Manager at Haloila Oy
6-1992 - 5-2000
Project Engineer - Control Systems at Orange Instruments Ltd

Education

1992 - 1994
Computer Science from De Montfort University
1990 - 1992
HNC from Nene College, Northampton

More Information

Social Presence :

Prographics :

Exp : 32 Location : United Kingdom Job Level : Middle Designation : Global Advanced Service Manager - Upgrades at Signode
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Insights For Selling To Graham

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Graham is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Graham

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Graham move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Graham take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Graham

Personality Compatibility


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