Guglielmo Piacentini

Critic
DISC Type : C

Head of Onboarding at Nezasa

Milan, Lombardy, Italy

Overview

Guglielmo leads customer onboarding at Nezasa, a leading travel e-commerce platform. He directs a team focused on client success and rapid value realization from the companys software. He holds a Master of Science from Università Bocconi and previously worked as a Manager at JAKALA.

He is an advocate for the "Connected Trip" concept, which leverages technology to create seamless travel itineraries that boost revenue growth and improve the customer experience.

Personality Overview

ROI Driven

Information Seeker

Negotiator

They prefer to analyze logically and value objective facts over emotions.  They don’t appreciate bells and whistles unless backed by data. They like to take decisions independently and do not seek others' support often.

Topics They Care About

Travel Technology
Works to build the leading travel e-commerce platform and actively posts about using technology to innovate within the travel industry.
Customer Onboarding
As the Head of Onboarding, his primary goal is ensuring enterprise customers are successful and achieve rapid value from Nezasa's platform. He also speaks at onboarding conferences.
Team Building
Frequently posts about hiring for key engineering, design, and customer success roles, indicating a focus on growing a talented team at Nezasa.

Media Appearances

Guglielmo has no verified media appearances

Work History

7-2023
Head of Onboarding at Nezasa
4-2022 - 10-2023
Service Delivery Manager at Nezasa
7-2019 - 5-2022
Manager at JAKALA
7-2019 - 5-2022
Manager at JAKALA
11-2018 - 7-2019
Senior Consultant at JAKALA

Education

2012 - 2015
Master of Science (M.Sc.) from Università Bocconi
2013 - 2013
Exchange Program from Tel Aviv University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Milan, Lombardy, Italy Job Level : Mid-senior Designation : Head of Onboarding at Nezasa
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Insights For Selling To Guglielmo

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Guglielmo is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Guglielmo

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Guglielmo move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Guglielmo take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Guglielmo

Personality Compatibility


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