Gurusankar G

Questioner
DISC Type : c

Incident Management Specialist at Tata Consultancy Services

Greater Bengaluru Area, India

Overview

With over 12 years in IT Operations Management, Gurusankar is an expert in IT infrastructure and cloud technologies like Azure and M365. He has a strong record of driving efficiency and cost savings, holding Microsoft certifications in Azure Fundamentals and as a Database Administrator Associate.



His key achievement includes revamping Adobe licensing to save a company $100, 000.

Personality Overview

Systematic

Value Seeker

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to do thorough analysis of any situation. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

IT Cost Reduction
Demonstrated a strong track record of reducing software costs, including a $100K savings initiative on Adobe licensing and leading a license reclamation project for key applications.
Cloud Administration
Holds certifications in Microsoft Azure and has extensive experience with M365, Exchange Online, and Azure Cloud, indicating a deep focus on cloud technologies.
IT Service Management
His background is rooted in ITIL principles, with hands-on experience in incident and change management using platforms like ServiceNow across multiple roles.

Media Appearances

Gurusankar has no verified media appearances

Work History

7-2021 - 9-2025
Incident Management Specialist at Tata Consultancy Services
12-2018 - 7-2021
Client Operation Support at Datacore Technologies
4-2017 - 11-2018
End-user IT Support at Progressive Infotech Pvt. Ltd.
9-2016 - 4-2017
Customer Support Engineer at Care IT solutions
7-2012 - 8-2016
Technical Support Engineer at Al Yousef Group

Education

Diploma of Education from Shanmugha Arts, Science, Technology & Reserch Academy (SASTRA), Thanjavur

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Bengaluru Area, India Job Level : N/A Designation : Incident Management Specialist at Tata Consultancy Services
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Insights For Selling To Gurusankar

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gurusankar is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Gurusankar

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Gurusankar move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Gurusankar take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Gurusankar

Personality Compatibility


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