Gustavo de Carli is the Head of Customer Service and Digital Channels at Tecban, where he leads the ecosystem for Banco24Horas. His career, spanning roles like COO at RappiBank Brasil and Product Lead at Thoughtworks, focuses on digital transformation and product strategy. He holds an MBA in Business Innovation and a certification in AI Product Leaders.
Describing himself as restless and curious, Gustavo is passionate about mentorship, having been a mentor in a program he found highly transformative. He openly identifies as a member of the LGBTQ+ community in his professional profiles, indicating that inclusion is a personal value.
Unique fact: He was recognized as the "most innovative employee" in a previous role as a Product Owner.
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