Gwen Liao in

Gwen Liao

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Executive Assistant to SVP of Customer Experience at Braze
📍 London, England, United Kingdom

Gwen is a proactive, Oxford-educated Senior Executive Assistant with a Masters and PhD. She is bilingual in English and Chinese, specializing in providing strategic, right-hand support to C-suite executives in fast-paced international corporations and tech start-ups like Braze.

She holds two advanced degrees from the University of Oxford: a Master of Philosophy (MPhil) and a Doctor of Philosophy (PhD).

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Experience
15 Years
Current Role
Executive Assistant to SVP of Customer Experience
Job Level
Leadership
Location
London, England, United Kingdom
Personality Overview

How Gwen shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gwen cares about

Customer Engagement
Works as an EA at Braze, a customer engagement platform, and actively shares company news about product innovations and industry recognition on her feed.
C-Suite Operations
Her entire career is focused on providing comprehensive support, strategic planning, and operational excellence for senior leadership in demanding environments.
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Career

Work history

12-2025
Executive Assistant to SVP of Customer Experience
Braze
7-2025 - 12-2025
Executive Assistant to Chief Revenue Officer, SVP of Global Sales, and SVP of Customer Experience
Braze
11-2022 - 7-2025
Executive Assistant to SVP of Global Sales and SVP of Customer Experience
Braze
3-2020 - 9-2022
Executive Assistant to the Founder/CEO
Impala
2-2017 - 3-2020
Executive Assistant to the Chairman and the Chief Investment Officer
WElink Group
In the press

Media appearances

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Education
Doctor of Philosophy (PhD)
University of Oxford
Master of Philosophy (MPhil)
University of Oxford
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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