Hannah Sailer

Teamleitung Online Live Casino Studio at win2day

📍 Wien, Wien, Österreich, Austria

Hannah Sailer is a team leader at win2days Online Live Casino Studio, specializing in exceptional customer experiences through inspiring team leadership. Her expertise spans process optimization, KPI analysis, and performance management. She holds a Master of Business Administration.

She has specialized knowledge in gambling regulations and compliance from previous roles in the gaming industry.

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Experience

5 Years

Current Role

Teamleitung Online Live Casino Studio

Location

Wien, Wien, Österreich, Austria

Personality Overview

How Hannah shows up

Communication Style

Decision Approach

Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Priorities

Topics Hannah cares about

Customer Experience

A core passion mentioned in her introduction and a key responsibility in her specialist role at foodora, focusing on customer-oriented strategy and feedback.

Team Leadership

A consistent theme across her career, with demonstrated skills in building high-performing teams, employee development, and motivation at multiple companies.

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Career

Work history

11-2024

Teamleitung Online Live Casino Studio

win2day

6-2024 - 10-2024

Specialist Customer Experience

foodora

11-2022 - 5-2024

Leitung Gästemanagement

PALAZZO Produktionen GmbH

11-2021 - 10-2022

Legal & Responsible Gaming Specialist

Entain

1-2021 - 10-2021

Teamleitung Kundendienst

Megapixel Group

In the press

Media appearances

No media yetWe could not find public media appearances for this person.

Education

Master of Business Administration - MBA

ELG E-Learning Group

2014 - 2019

Matura

HBLA West

Social presence

Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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Chief Executive Officer

Chief Operating Officer

FERMA Corporation

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How to run the call and the meeting
His cold-calling profile and exact script
How to write an email that lands
How to negotiate and close

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During a call or a meeting

Speak from experience about success that the product has seen with other customers

DON'T

Avoid overloading them with too much information

Give them the opportunity to lead the conversation where possible

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When cold calling

Pattern Interrupt: Informal style, where you are talking in a friendly & casual manner, with a big smile on makes them want to speak to you.

Pace: Don't be too fast or too slow, stay in the middle. Sound like a 'brings happiness to others' person.

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When writing an email

Subject: Personalized, catchy

Length of mail: Long

Salutation: Yes (Something casual). Greeting: Yes (Say something interesting/unusual). Tone of words: Friendly, first-person. Bullet points: Avoid. Closing line: Build excitement. Complimentary close: Unique, pleasant. Overall messaging: Focused on the person and relationship

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Negotiating and closing

The secret to closing Hannah fast: Relationship and rapport are valuable for them, but so is proven product value.

How fast will Hannah move? They are not the ones to make fast decisions, even while they stay committed.

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