Hannah Slagle, CSM

Trailblazer
DISC Type : DI

Enterprise Customer Success Manager at Xcitium

Fargo, North Dakota, United States

Overview

Hannah Slagle is an Enterprise Customer Success Manager at Xcitium, specializing in customer lifecycle optimization, strategic account management, and retention. Colleagues describe her as a dedicated, hard-working professional who consistently goes above and beyond. She is a graduate of North Dakota State University and also studied French language and literature.

Outside of her professional life, Hannah identifies as a "Boy Mom" and a "Book Lover. " She enjoys spending time with her family, reading, and appreciates the simple pleasures of starting a workday at a downtown cafe. Her posts reflect a value placed on balancing her career with family life.

She has a strong passion for IT and has particularly fallen "head over heels for endpoint security" during her career.

Personality Overview

Informal

Friendly But Fast

Persuasive

They like to keep things under control.  They do not mind taking risks and can make hard decisions, if necessary. They respond better to a combination of speed and relationship.

Topics They Care About

Customer Success
Her entire career is focused on customer advocacy and lifecycle management. She is also a Pro Member of the Customer Success Collective.
Endpoint Security
She has expressed a deep professional passion for the field of endpoint security, a key focus area in her role at Xcitium.
Relationship Building
A core theme in her professional descriptions and personal headline is the importance of building and maintaining strong relationships with clients and colleagues.

Media Appearances

Hannah has no verified media appearances

Work History

7-2022
Enterprise Customer Success Manager at Xcitium
2-2024
Pro Member at Customer Success Collective
2-2021 - 9-2021
Account Executive at Carousel Industries
2-2020 - 2-2021
Human Capital Management Consultant at Paychex
5-2019 - 2-2020
Account Manager at Bushel

Education

2016 - 2019
Bachelor of Science - BS from North Dakota State University
2016 - 2017
French Language and Literature from Université Lumière Lyon 2

More Information

Social Presence :

Prographics :

Exp : 5 Location : Fargo, North Dakota, United States Job Level : Middle Designation : Enterprise Customer Success Manager at Xcitium
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Insights For Selling To Hannah

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • Give them control of the sales process
  • Display high self-confidence and expect them to have a strong personality.

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking them how they truly feel about your product
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hannah is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Hannah

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Hannah move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Hannah take some risk or not?

  • They can take risks if necessary.

You And Hannah

Personality Compatibility


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