Mylles Assuncao

Examiner
DISC Type : cs

SOC Service Delivery Manager at Xcitium

New York City Metropolitan Area, United States

Overview

Mylles is a CompTIA CySA+ certified SOC Service Delivery Manager at Xcitium with five years of experience in cybersecurity and SaaS. He specializes in endpoint security, incident response, and penetration testing, leveraging his technical certifications and Bachelor of Science from Saint Peters University to manage and deliver security services.

Outside of work, Mylles is deeply passionate about practical, hands-on cybersecurity. He dedicates significant time to sharpening his skills on platforms like TryHackMe and is actively pursuing his OSCP certification, demonstrating a strong commitment to continuous learning and self-improvement in the offensive security space.

He has distinguished himself by ranking in the top 4% of users globally on the cybersecurity training platform TryHackMe.

Personality Overview

Status Quo Seeker

Process Oriented

Unexpressive

They are thorough and always follow a systematic approach.  Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Endpoint Security
Has extensive experience selling Advanced Endpoint Protection and recently earned an OpenEDR Certification from his current employer, Xcitium.
Incident Response
This is a core responsibility in his current role as a SOC Service Delivery Manager and is highlighted in his professional headline.
Penetration Testing
He lists this as a key skill and is actively studying for the rigorous OSCP certification, a well-regarded offensive security credential.

Media Appearances

Mylles has no verified media appearances

Work History

7-2024
SOC Service Delivery Manager at Xcitium
12-2021
Technical Support Specialist at Xcitium
1-2020 - 1-2021
Account Executive at EverythingBenefits
1-2019 - 1-2020
Cyber Account Analyst at Comodo
10-2015 - 9-2018
Cyber Account Analyst at Sectigo

Education

2021 - 2021
CySA+ from Per Scholas
2007 - 2012
Bachelor of Science - BS from Saint Peter's University

More Information

Social Presence :

Prographics :

Exp : 8 Location : New York City Metropolitan Area, United States Job Level : Middle Designation : SOC Service Delivery Manager at Xcitium
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Insights For Selling To Mylles

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mylles is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Mylles

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Mylles move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Mylles take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Mylles

Personality Compatibility


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