Harry Jordan in

Harry Jordan

Enthusiast · DISC type i
Enterprise Customer Success Manager at Optimove
📍 London, England, United Kingdom

Harry Jordan is an Enterprise Customer Success Manager at Optimove, leveraging experience from several sales-focused roles. He applies principles of reflection, evaluation, and planned execution, which were foundational during his Master of Arts studies at the University of Essex, to effectively manage enterprise clients and meet KPIs.

He recently co-presented the concept of the "Positionless Marketer" at Optimove Connect 2025, suggesting a link between his arts degree and his comfort with public speaking.

Read the full overview →
Experience
7 Years
Current Role
Enterprise Customer Success Manager
Job Level
Middle
Location
London, England, United Kingdom
Personality Overview

How Harry shows up

Consensus Focused
Story Driven
Amiable & Agreeable

They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Priorities

Topics Harry cares about

Positionless Marketing
He is a key proponent of this new concept, having co-presented the topic at Optimove's recent Optimove Connect 2025 event.
Customer Success
His career shows a clear trajectory in this field, moving from specialist and client services roles to his current enterprise-level management position.
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Career

Work history

3-2025
Enterprise Customer Success Manager
Optimove
10-2023 - 3-2025
Customer Success Manager
Optimove
10-2022 - 9-2023
Client Services Manager
Kitt
10-2021 - 10-2022
Client Support Specialist
Kitt
9-2020 - 10-2021
Customer Success Specialist
Bark.com
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2016 - 2017
Master of Arts - MA
University of Essex
2013 - 2016
2:1
University of Essex
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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