Harshita Kedia

Organizer
DISC Type : Sd

Project Lead at Capgemini

Bengaluru, Karnataka, India

Overview

Harshita is a Business Operations and Transition Professional at Capgemini with 10 years of experience across IT, Healthcare, and Hospitality. A BTech graduate from the Institute of Technology and Management, she specializes in managing international service transitions and driving lean process improvements for operational excellence.

Driven by a philosophy of perseverance and exceeding expectations, Harshita frequently shares motivational content about the value of putting in extra effort. She believes in self-trust and the drive to become a top performer to achieve success in her professional endeavors.

Her experience is uniquely diverse, spanning service delivery and compliance management across the IT, Healthcare, and Hospitality industries.

Personality Overview

Strong-minded

Slow Starter

Somewhat Formal

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Service Transition
Manages service transitions for international clients, overseeing key operational areas like Service Desk, NOC, and Incident Management.
Lean Process Improvement
Passionate about championing efficient and scalable operational systems by defining and improving processes to meet organizational goals.
Cross-Industry Operations
Brings a decade of diverse experience in service delivery and compliance across the distinct environments of IT, healthcare, and hospitality.

Media Appearances

Harshita has no verified media appearances

Work History

2-2022
Project Lead at Capgemini
12-2018 - 2-2022
Quality Team Lead at Wipro
10-2017 - 11-2018
Quality Control Specialist at Wipro
10-2016 - 9-2017
Technical Executive at Wipro

Education

4-2012 - 7-2016
Bachelor of Technology - BTech from Institute of Management Technology, Ghaziabad

More Information

Social Presence :

Prographics :

Exp : 9 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Project Lead at Capgemini
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Insights For Selling To Harshita

During A Call Or A Meeting

DO's

  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Focus on the results that your product produces, expect some strategic questions in return
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Avoid putting conscious effort into relationship-building
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Harshita is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Harshita

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Harshita move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Harshita take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Harshita

Personality Compatibility


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